Terms of Service

Last updated: March 4, 2024

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the hvnstudios.com website (the "Service") operated by HVN STUDIOS LLC ("us", "we", or "our").Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

‍Accounts
‍When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

‍Intellectual Property
‍The Service and its original content, features, and functionality are and will remain the exclusive property of HVN STUDIOS LLC and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of HVN STUDIOS LLC.

‍Links To Other Web Sites
‍Our Service may contain links to third-party web sites or services that are not owned or controlled by HVN STUDIOS LLC.HVN STUDIOS LLC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that HVN STUDIOS LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such web sites or services.We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

‍Termination
‍We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

‍Governing Law
‍These Terms shall be governed and construed in accordance with the laws of California, United States, without regard to its conflict of law provisions.Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
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‍Changes
‍We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Fulfillment Policy

At HVN STUDIOS, we're committed to providing you with exceptional services tailored to your needs. Whether you're looking for top-notch graphic design, web design, virtual administrative assistance, or marketing and digital services, we've got you covered.

When you choose HVN STUDIOS, you're not just getting high-quality work – you're getting peace of mind. We understand the importance of security and transparency, which is why we use Stripe for all our payment processing needs. With Stripe, you can trust that your transactions are secure and seamless.

Here's what you can expect when you work with us:

Refund Policy:
While instant digital downloaded products are non-refundable, any a la carte design services that has has not yet been rendered is subject to a refund. For design services there are three phases, in which the customer and designer will go through - if work completed exceeds more than 50%, any payment processed is non-refundable.

Delivery Policy:
Instant Fulfillment - We believe in delivering results promptly. Upon confirmation of your order and agreement, we'll provide you with your digital goods right away. No waiting, no hassle – just efficient service.

Case-by-Case Refunds:
Your satisfaction is our priority. While we strive to ensure that you're delighted with our services, we understand that circumstances may vary. That's why we offer refunds on a case-by-case basis, in line with the terms of our contract agreement.Non-Subscription

Return Policy
We currently do not sell any physical items in store, therefore we do not offer any returns. Once we do begin to sell physical products, we have a 14 return policy, and will issue a full refund for any damaged items that occurred during shipment.

Cancellation Policy
Customers and clients are more than welcome to cancel services with HVN STUDIOS at least 30 days in advance and is subject to a full refund. If services have already started and have been rendered, any completed services is not subject to a refund. Dependent upon the service type and offering, customer is subject to a prorated refund at a rate of $75/hr and is to be negotiated on a case-by-case basis. Please refer to "Case-by-Case Refunds" and "Return Policy" above for more details.

Non-Subscription Model:
At HVN STUDIOS, we don't believe in tying you down with subscriptions. You only pay for the services you need when you need them. There's no cancellation policy to worry about – just straightforward, client-focused service.

Secure Transactions:
Your security matters to us. That's why we've implemented HTTPS and other security best practices to ensure that your payment information is protected at all times. Rest assured, we comply with PCI standards to safeguard your sensitive data.

No Promotions or Discounts:
While we're confident in the value of our services, we currently do not offer promotions or discounts. Our focus remains on delivering exceptional quality and results to every client, every time.Should you have any questions or concerns, feel free to reach out to us. We're here to assist you every step of the way.

Thank you for choosing HVN STUDIOS for your business consulting and creative needs.
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‍Contact Us
‍If you have any questions about these Terms, please contact us at support@hvnstudios.com.
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Sincerely,
The Heavenly Team